Shipping Conditions

Shipping Policy Acceptance: By placing an order with Stellers, you acknowledge and agree to abide by the terms and conditions of our shipping policy.

 

Shipping Timeframes: Orders are typically processed and shipped within 2-4 business days from the date of purchase. Please note that shipping times may vary depending on the destination and selected shipping method.

 

Shipping Charges: Shipping charges will be free. Additional charges may apply for expedited shipping or international orders.

 

Delivery Address Accuracy: It is the responsibility of the customer to ensure that the shipping address provided during checkout is accurate and complete. Stellers will not be held liable for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.

 

Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment.

 

Delivery Attempts: In the event that delivery is unsuccessful due to reasons such as the recipient not being available at the time of delivery, a delivery attempt notification will be left at the designated shipping address. It is the responsibility of the customer to arrange for re-delivery or pick up the package as per the courier's instructions.

 

Customs and Duties: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping charges.

 

Shipping Damage or Loss: In the rare event that your order is damaged or lost during transit, please contact our customer service team immediately for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

 

Shipping Policy Updates: Stellers reserves the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.